You’re excited that you got the order, but the problem is the quote expired two months ago. What do you do? This is a challenge facing countless businesses. In many cases, the business takes the order, only to find out later they didn’t make the expected margin or even worse, lost money on the deal.
CPQ(Configure Price Quote) or sales quoting program is a software solution that helps businesses correctly quote products and services to customers and prospects, often involving complex or customized products. A well implemented CPQ/Sales quoting program can help businesses streamline steps, expedite quotes, consolidate opportunities and improve overall customer service. But a CPQ system isn’t necessarily required by all sales organizations and whether you need a solution depends on the issues and needs of your organization. A good place to start is to ask your sales team if they are having any trouble generating and issuing quotes.